Title: Part-Time LOA Administrator (Remote)

Location: Fully Remote (U.S.-based talent only)

Payrate: $25–$30/hour

Duration: Temporary with potential to convert to permanent

Hours: Up to 20 hours/week | Flexible schedule within your time zone

Start Date: ASAP

Summary:

Are you the compassionate professional who turns stressful life moments into manageable experiences for employees in need? Join a leading SaaS organization as their Part-Time LOA Administrator, where you'll be the trusted guide helping people navigate some of their most challenging times—from welcoming new babies to recovering from medical procedures. This fully remote role offers the perfect balance of meaningful work and flexible scheduling.

You'll be the expert voice employees turn to when life happens, ensuring they receive the support and benefits they deserve while maintaining legal compliance across multiple states. If you're passionate about making a real difference in people's lives while working on your own terms from anywhere in the U.S., this opportunity combines expertise with empathy in the most rewarding way.

What You'll Do:

• Serve as the trusted first point of contact for all employee leave inquiries and requests
• Administer and track comprehensive leave programs including FMLA, personal, medical, and statutory leaves
• Guide employees and managers through the complete leave lifecycle with empathy and expertise
• Coordinate seamless leave intake processes, including the Interactive Process requirements
• Ensure bulletproof compliance with federal, state, and local regulations, especially California leave laws
• Partner with Total Rewards and Payroll teams to coordinate disability benefits and leave pay
• File employer portions of state and disability claims while assisting employees with their applications
• Maintain meticulous documentation and case management within Workday HRIS
• Support smooth return-to-work processes, leave extensions, and ongoing communication updates

What You Bring:

• 3+ years of hands-on leave administration experience across multiple U.S. states, including California
• Strong working knowledge of FMLA, ADA, and related employment laws
• Proven experience with Workday HRIS for leave tracking and case management
• Exceptional written and verbal communication skills with a compassionate approach
• Detail-oriented mindset with ability to handle sensitive, confidential information with discretion
• Self-starter mentality with strong organizational skills and independent work capabilities
• Understanding of multi-state leave compliance requirements and regulations

Bonus Points If You Have:

• PHR, SHRM, or other HR certifications
• Experience with SaaS or technology company environments
• Background in disability benefits coordination
• Knowledge of state-specific leave laws beyond California
• Experience with return-to-work accommodation processes
• Customer service background in sensitive situations

This high-impact role puts you at the center of life's most important moments, where your expertise directly supports employees during critical times. Work flexibly from anywhere in the U.S. while making a genuine difference in people's lives. Ready to combine your leave administration expertise with meaningful impact? Apply now and become the compassionate advocate employees need most.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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