People Operations Specialist

W2 Contract 4 Months

Remote, USA

$45/hr

We are a health technology company that uses artificial intelligence to track, analyze, and map real-world patient data. We help life sciences, payers, and providers reduce disease burden by improving clinical trial design, identifying care gaps, and optimizing market strategies. We are looking for a People Operations Specialist to join our team for 4 months.

Key Responsibilities

• Immigration Liaison: Serve as the primary point of contact for employees and external immigration counsel. You will facilitate the collection of documentation, track case statuses, and provide timely updates to stakeholders.
• Workday Management: Execute employee data changes within Workday with high accuracy. This includes processing transfers, supervisor changes, and maintaining sensitive worker profile data, auditing
• Jira Ticket Management: Monitor and resolve HR inquiries via Jira. You will ensure all tickets are addressed within established SLAs with a focus on "white-glove" employee service.
• Offboarding Execution: Manage the administrative life cycle of departing employees, ensuring all compliance steps are met and systems are updated accordingly.

What We’re Looking For

• Experience: 2+ years of experience in HR Operations and Immigration Coordination 
• Technical Savvy: Proficiency in Workday (HCM) and Jira (Service Management) is highly preferred.
• Time Zone Alignment: Ability to work a set schedule of 8:30 AM – 5:00 PM PST daily.
• Communication: Exceptional written and verbal communication skills, especially when explaining complex immigration or policy details to employees.
• Discretion: Proven ability to handle sensitive and confidential information with the utmost professionalism.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.